World-Class Training for World-Class Systems: Why Distributors Choose Cattani Asia

World-Class Training for World-Class Systems: Why Distributors Choose Cattani Asia

Lee Fook Sung and Mark Humphries conducting Cattani Asia Training Programme at Melbourne HQ.

 

When it comes to premium dental air technology, simply installing the equipment is not enough. True performance is unlocked through understanding—deep, technical mastery grounded in real-world scenarios. That’s why, at Cattani Asia, training is not just a support offering. It is the drawcard. The benchmark. The badge of honour.

Recently, our distributor partners from Fondaco (Singapore) and Raf Synergy (Malaysia) travelled to the Cattani Melbourne Head Office to participate in our prestigious Cattani Asia Training Programme. Guided by Mark Humphries, Group Technical Training & Product Development Manager, alongside Lee Fook Sung, Technical Support Specialist – Asia, the intensive multi-day training immersed attendees in the engineering philosophy that defines the Cattani brand.

 

 

Much like a mechanic travelling to luxury performance vehicle brand headquarters to master the craft of automotive excellence, our international trainees come to us for one reason: to become world-class at delivering world-class systems.

 

Training That Transcends Instruction

We don’t just teach products—we pass on a philosophy of precision, care, and reliability. That’s because our equipment supports critical environments where breakdowns are not an option. From single-chair surgeries to 200-chair university faculties and essential service hospitals, our clients demand—and deserve—uninterrupted performance.

That’s why the Cattani Asia Training Programme is only offered to the most capable, committed, and aligned partners. Our training is not for everyone. It’s reserved for those handpicked to carry the Cattani standard.

With Nigel Blaydes, Regional Commercial Manager – Asia (bringing over 30 years of industry experience), and Business Development Manager Thong Ming Chuin present throughout the training, the programme exemplifies our growing investment in the region—through people, partnerships, and practical education.

 

More Than a Workshop: A Pathway Towards Excellence

 

Every visit to the Melbourne Training HQ is a step on the pathway towards excellence and continuous improvement. Attendees dive into modular installations, system diagnostics, remote monitoring, and our proprietary P.L.A.N.T+S Principles. These principles—Performance, Layout, Airflow, Noise, Temperature + Service are the DNA behind every Cattani system and every successful install.

This is not product familiarisation. This is technical mastery.

By grounding learning in real-world troubleshooting, installation best practices, and customer impact, we ensure that every trained technician leaves with the confidence and clarity to elevate the customer experience. From air quality management to redundancy planning, the training is engineered to empower.

 

Delivering for Critical Facilities: Why It Matters

Training of this calibre isn’t academic—it’s essential. In projects like our collaboration with Medigate (Malaysia) where 20 dental compressors were deployed across 20 key sites including hospitals—the result was a zero-failure rate over three years. This outcome is no coincidence. It’s the result of technical excellence and the proactive service frameworks instilled during our training.

From pre-installation consultation to scheduled preventative maintenance, our training shapes the long-term success of every system we place in the field.

 

Specialisation That Sets Us Apart

While many players in the dental equipment market offer a broad portfolio, we specialise. Cattani is exclusively focused on air technology. That specialisation is what makes us world-class. From our SMART suction systems to large-scale compressors, every product is the result of over 50 years of R&D and refinement.

As a global brand focused solely on dental air and evacuation, we are not just manufacturers—we are guardians of reliability.

 

Growing Together Across Asia

Cattani Asia’s presence across the region is growing in both scale and sophistication. Our leadership team, training initiatives, and award-winning education programmes like Cattani Blueprints and After Care in-house training reflect our commitment to long-term excellence.

Take Thailand’s Western University, for example, where a 200-chair wet-suction system powers one of the region’s most prestigious dental schools. These large-scale projects demand a level of reliability, service, and foresight that only trained Cattani technicians can deliver.

Our mission is simple: equip our partners to deliver performance that patients, practitioners, and institutions can depend on—day in, day out.

 

Your Success Is Our Legacy

“With over 20 years in the dental industry, I’ve seen what works and what fails. The P.L.A.N.T+S Principles are the difference. And when they’re executed by trained partners like Fondaco or Raf Synergy, the results speak for themselves,” says Lee Fook Sung.

Our training is the cornerstone of that success. And it’s why people from all over the region—and indeed the world—continue to come to Cattani Asia.

Because when you're working with world-class dental systems, only world-class training will do.

 

To learn more about our training and dealer development opportunities, contact our team on +65 6708 7434 or sales@cattaniasia.com.