Authorised Cattani dealer YR Proservices team (Malaysia) arrives at Cattani Australasia Global Head Office to undergo in-house technical training.
At the heart of Cattani’s strategy is a firm belief in empowering our partners to serve customers better. Testifying to this belief, Cattani’s Melbourne headquarters recently served as the vibrant epicentre for our Blueprints and After Care in-house technical training sessions for our valued partner distributor YR Proservices (Malaysia).
This remarkable event saw the convergence of Lee Fook Sung and Thong Ming Chuin from our Malaysia Division and Sudeep Jaiswal from our India Division, who supported the visit of the YR Proservices team. Their journey to Melbourne underscored the lengths our distributors willingly traverse to equip themselves with the knowledge and skills to elevate customer experience with our dental air technology solutions.
Cattani Technical Reliability
Led by Cattani Australasia's seasoned in-house technical team, these sessions offered a rich blend of practical demonstrations and insightful discussions. The resulting collaborative learning atmosphere made this engagement a resounding success, highlighting Cattani's unique approach to fostering strong distributor relationships and commitment to service excellence.
Under the guidance of Mark Humphries, Group Technical Manager at Cattani Australasia, these hands-on sessions have shaped an educational trajectory that started in Singapore in 2017. With the advent of our innovative online platform, this educational journey has become more accessible, reaching more corners of the globe as our network expands.
